Privacy Policy

Logos Threads Privacy Policy

Last updated: December 7, 2025

Logos Threads Privacy Promise (Quick Summary)

At Logos Threads, your privacy matters. We only collect the information we need to:

  • Process and deliver your order
  • Provide customer support
  • Improve your shopping experience

We never sell or rent your personal information. Some of your information is securely shared with trusted partners such as Shopify and Printful so they can operate our store, process payments, and print and ship your order.

For full details, please continue reading below.

Introduction

Logos Threads operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Logos Threads is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our store.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, shipping and billing address, phone, email)
  • Payment information (payment details processed securely by Shopify Payments, PayPal, or other gateways)
  • Account information (if you create an account)
  • Transaction information (items purchased, returns, order history)
  • Communications (emails or support inquiries you send to us)
  • Device & usage information (IP address, browser, device type, interaction with our site via cookies and similar technologies)

We may also use cookies and similar technologies (such as pixels and tags) for analytics, performance, and advertising purposes. These technologies help us understand how visitors use our site, improve our Services, and deliver relevant ads.

How We Use Your Information

We use your information to:

  • Process and deliver orders, including shipping and returns
  • Communicate with you about your order and support requests
  • Personalise and improve your shopping experience
  • Send marketing communications if you opt in (you can unsubscribe anytime)
  • Prevent fraud and manage transaction risks
  • Analyse site performance and improve our Services
  • Comply with legal, tax, and regulatory obligations

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify – our e-commerce platform provider
  • Printful – our on-demand fulfilment partner, for order printing, packaging, shipping, and occasional returns processing. Depending on the garment, Printful may use Direct-to-Garment (DTG) or Direct-to-Film (DTF) printing to fulfil your order.
  • Payment processors (e.g., Shopify Payments, PayPal) – to securely process your payments
  • Service providers (IT, analytics, customer support, email services, advertising platforms)
  • Legal authorities, if required to comply with the law or protect our rights

We do not sell or rent your personal information.

Some of these third parties may use cookies, pixels, or similar technologies to help us measure performance and deliver relevant advertising. You can control cookies through your browser settings and may opt out of certain targeted advertising through your device or platform settings.

International Transfers

As we work with Shopify, Printful, and other providers, your information may be transferred and stored outside your country of residence, including in the United States, Canada, and Europe, under appropriate safeguards designed to protect your data.

Your Rights

Depending on where you live (e.g., AU, EU/EEA, UK, US), you may have rights such as:

  • Accessing the personal information we hold about you
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of your personal information, subject to legal/record-keeping requirements
  • Objecting to or restricting certain types of processing, including direct marketing
  • Opting out of marketing communications at any time

We may retain certain information as required by tax, accounting, and other applicable laws.

You can exercise your rights or ask questions by contacting us at info@logosthreadsbrand.com.

Security & Retention

We take appropriate measures to protect your data, though no system is 100% secure. We use technical, organisational, and administrative safeguards to help protect your personal information.

We retain your data only as long as necessary to provide our Services, comply with legal obligations (including tax and accounting requirements), and resolve disputes.

Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If we become aware that we have collected personal data from a minor without appropriate consent, we will take steps to delete it.

Promotions & Discounts

If you participate in promotions, discounts, or special offers, we may collect the information necessary to process those offers. Participation is always optional, and specific terms will apply at the time of each promotion.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted here with the revised “Last updated” date. We encourage you to review this Policy periodically.

For Meta Platforms (Facebook and Instagram)

Logos Threads operates under Star Enterprises AU. By interacting with our Facebook or Instagram pages, you also agree to Meta’s Data Policy and this Privacy Policy. Meta Platforms, Inc. and its affiliates may collect data independently in accordance with their own policies.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@logosthreadsbrand.com
Address: 19 Nattai Street, Craigieburn, VIC, 3064, AU