Privacy Policy

Logos Threads Privacy Policy

Last updated: October 7, 2025

Logos Threads Privacy Promise (Quick Summary)

At Logos Threads, your privacy matters. We only collect the information we need to:

  • Process and deliver your order
  • Provide customer support
  • Improve your shopping experience

We never sell your data. Some of your information is securely shared with Printful, our trusted fulfilment partner, so they can print and ship your order.

For full details, please continue reading below.

Introduction

Logos Threads operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Logos Threads is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our store.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, shipping and billing address, phone, email)
  • Financial information (payment details processed securely via Shopify Payments, PayPal, or other gateways)
  • Account information (if you create an account)
  • Transaction information (items purchased, returns, order history)
  • Communications (emails or support inquiries you send to us)
  • Device & usage information (IP address, browser, interaction with our site via cookies)

We may also use cookies and similar technologies (such as pixels and tags) for analytics, performance, and advertising purposes.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you about your order and support requests
  • Personalise and improve your shopping experience
  • Send marketing communications (only if you’ve opted in — you can unsubscribe anytime by clicking the link in our emails or contacting us)
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties:

  • Shopify – our e-commerce platform provider
  • Printful – our print-on-demand fulfilment partner, for order printing, packaging, shipping, and occasional returns processing
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Service providers (IT, analytics, customer support, etc.)
  • Legal authorities, if required to comply with the law or protect our rights

We never sell your personal data.

International Transfers

As we work with Shopify and Printful, your information may be transferred and stored outside your country of residence, including in the United States and Europe, under appropriate safeguards.

Your Rights

Depending on where you live (e.g., AU, EU/UK, US), you may have rights such as:

  • Accessing your personal data
  • Requesting corrections or deletion
  • Opting out of marketing communications
  • Limiting data sharing for targeted advertising

You can exercise your rights by contacting us at info@logosthreadsbrand.com.

Security & Retention

We take appropriate measures to protect your data, though no system is 100% secure. We retain your data only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from minors under the age of majority in your jurisdiction.

Promotions & Discounts

If you participate in promotions, discounts, or special offers, we may collect the information necessary to process those offers. Participation is always optional, and specific terms will apply at the time of each promotion.

Changes

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted here with the revised "Last updated" date.

For Meta platforms (Facebook and Instagram):

Logos Threads operates under Star Enterprises AU. By interacting with our Facebook or Instagram pages, you agree to Meta’s Data Policy and this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@logosthreadsbrand.com
Address: 19 Nattai Street, Craigieburn, VIC, 3064, AU